m555 Terms & Conditions

Introduction & Applicability

These Terms & Conditions ("Terms") form a legally binding agreement between m555 ("Platform", "we", "us") and any person using the platform ("User", "you"). By accessing the m555.mom website or application, creating an account, or using any service, you automatically agree to these Terms.

If you do not agree with any part of these Terms, please refrain from using the m555 platform. We reserve the right to change or amend these Terms at any time. If you continue using the platform after updated Terms are published, that will be considered your acceptance of the new Terms.

Account Registration & Eligibility

2.1 Eligibility Requirements

To open an account on m555, you must meet the following requirements:

• You must be at least 21 years of age.
• You may only have one account in your own name — creating multiple accounts is strictly prohibited.
• You must provide accurate and truthful information during registration.
• Playing on behalf of a third party or depositing for them through your account is not allowed.

2.2 Account Verification

m555 reserves the right to verify your identity at any time. For verification, you may be asked to submit a copy of your national ID or passport, proof of address, and proof of ownership of your payment method. If the required documents are not submitted within the specified time, your account may be temporarily suspended.

2.3 Account Security

It is your responsibility to keep your account login details confidential. Do not share your password with anyone. If you suspect unauthorised access to your account, contact us immediately at [email protected].

Deposits, Withdrawals & Payments

3.1 Deposits

The minimum deposit amount on m555 is ৳100. We currently support the following payment methods:

• bKash — Bangladesh's most widely used mobile wallet.
• Nagad — Digital financial service by Bangladesh Post Office.
• Rocket — Mobile banking service by Dutch-Bangla Bank.
• Upay — Fast and reliable digital payment service.

Deposits are generally credited to your account instantly. If there is a delay for any reason, please contact [email protected].

3.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawal requests are usually processed within 5–30 minutes. Withdrawals can only be made through the same payment method used for the deposit. m555 reserves the right to hold withdrawals until the verification process is complete.

3.3 Fraud Prevention

In cases of suspicious transactions, account manipulation, or fraud, m555 reserves the full right to suspend the account, forfeit the balance, and notify the relevant authorities.

Bonuses & Promotional Offers

4.1 Welcome Bonus

New members on m555 will receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. For example: a deposit of ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200. Likewise, a deposit of ৳34,000 or more earns the maximum bonus of ৳20,000, giving a total balance of ৳54,000.

4.2 Wagering Requirements

Wagering requirements must be met before bonus funds can be withdrawn. The wagering requirement for the m555 welcome bonus is 15 times the bonus amount. The wagering calculation is based on the bonus amount only, not the total balance. Example: if you receive a ৳1,200 bonus, you must wager a total of ৳18,000 before withdrawing.

4.3 General Bonus Terms

• Bonus offers apply to one account only.
• Game-specific restrictions may apply when using a bonus.
• Any bonus that expires will be cancelled automatically.
• m555 reserves the right to cancel a bonus if misuse is suspected.
• m555 reserves the right to change or cancel the terms of any bonus offer at any time.

4.4 VIP Program

The m555 VIP program has three tiers. Weekly cashback is provided at each tier:

• Bronze — Up to 0.3% weekly cashback.
• Silver — Up to 0.5% weekly cashback.
• Gold — Up to 0.8% weekly cashback.

You can gradually move up to higher tiers through regular play. VIP members enjoy special benefits and priority service.

Gaming Conduct & Prohibited Activities

5.1 Permitted Gaming Activities

m555 gives users the opportunity to enjoy slots, live casino, sports betting (including cricket, football, and kabaddi), fishing games, and other approved games. All games are operated in a fair and transparent manner.

5.2 Prohibited Activities

The following activities are strictly prohibited on the m555 platform:

• Operating multiple accounts or playing on someone else's account.
• Improperly exploiting the bonus system (bonus abuse).
• Hacking, using bots, or interacting with the platform through any automated method.
• Using the platform for money laundering or processing illicit funds.
• Engaging in fraudulent conduct toward other users.
• Attempting to tamper with the platform's software or code.

Involvement in such activities may result in permanent account closure and forfeiture of all funds.

5.3 Technical Errors

If an abnormality in a game result occurs due to a software or hardware fault, m555 reserves the right to void that round or session and refund the wagered amount. Claims for winnings arising from technical errors will not be accepted.

Responsible Gaming Policy

m555 believes that gaming is a form of entertainment. We encourage all our users to play responsibly. If problematic gaming behaviour is identified, we are ready to provide the necessary support.

6.1 Self-Exclusion & Limit Setting

Users can set their own deposit limits, session time limits, or temporary self-exclusion if they wish. To use this feature, contact [email protected] or reach our support team via 24/7 live chat.

6.2 Protection of Minors

Use of m555 by anyone under the age of 21 is strictly prohibited. If you suspect that a minor is accessing this platform through your device, please immediately activate parental controls on the device and notify us.

For more information on responsible gaming, please visit our Responsible Gaming page.

Intellectual Property & Privacy

7.1 Intellectual Property

All content on the m555 platform — logos, graphics, text, software, game interfaces, and other elements — is protected by the intellectual property rights of m555 or its associated content licensors. Reproducing, distributing, or using any of these materials without prior written permission is prohibited.

7.2 Protection of Personal Data

Details of how we collect, process, and protect your personal data can be found in our Privacy Policy. m555 uses SSL encryption and modern cybersecurity measures to keep your information secure.

7.3 Third-Party Data Sharing

We do not share your personal data with third parties, except in the following cases:

• When required to meet legal obligations.
• For the purpose of investigating fraud or suspicious activity.
• With approved service providers for payment processing.

Limitation of Liability

To the fullest extent permitted by applicable law, m555 accepts no liability for the following:

• Financial losses arising from gaming activity.
• Losses caused by internet disconnection or server downtime.
• Issues arising from any third-party action or error.
• Losses resulting from unauthorised third-party access to a user's account.

8.1 Force Majeure

If m555 is forced to temporarily suspend or limit its services due to natural disasters, war, government restrictions, cyberattacks, or any other uncontrollable circumstances, m555 will bear no liability in such cases.

Dispute Resolution & Closing Provisions

9.1 Complaints Process

For any dispute or complaint, please first contact our support team — via 24/7 live chat or by email at [email protected]. We provide assistance in both Bengali and English. Most disputes can be resolved through direct discussion.

9.2 Account Closure

A user may request to close their account at any time. In such cases, the remaining balance (excluding active bonuses) will be returned. All applicable wagering requirements must be met before account closure, or the bonus will be forfeited.

m555 reserves the right to close a user's account in the following circumstances:

• In the event of a serious breach of these Terms.
• If fraud or deceptive activity is proven.
• If the account holder is identified as a minor.
• For accounts that have been inactive for an extended period (after prior warning has been given).

9.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain fully in effect. The invalidity of any one provision will not void the entire agreement.

9.4 Changes to Terms

m555 may update these Terms at any time. Users will be notified of significant changes. If you continue using the platform after updated Terms are published, you automatically accept the new Terms.